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Terms & Conditions

1. Acceptance of the Terms

By accessing and using our platform, you agree to be bound by these Terms and Conditions. If you do not wish to be bound by these Terms, please do not use our platform.

2. Eligibility Requirements

To access and use our platform, you must meet the following eligibility requirements:

  • Be at least 19 years old (or the age of majority in your province or territory)
  • Not be prohibited from using a gaming product under any applicable law
  • Have sufficient technical capabilities to access and use our platform

3. Geographic Restrictions

Our platform is only available for users physically located within Ontario, Canada. We reserve the right to restrict access to users outside of Ontario.

4. Account Registration Rules

To register an account on our platform, you must:

  • Be at least 19 years old (or the age of majority in your province or territory)
  • Provide true and accurate information about yourself
  • Verify your identity through a legitimate government-issued photo ID

5. One-Account-Per-User Policy

Each user is only permitted to have one account on our platform.

6. Identity Verification and KYC

We reserve the right to request additional documentation or information from you at any time to verify your identity and comply with anti-money laundering regulations.

7. Account Accuracy Obligations

You must ensure that all information provided about yourself is accurate, complete, and up-to-date.

8. Account Security Responsibilities

  • You are responsible for maintaining the security of your account login credentials (e.g., username, password)
  • Do not share your login credentials with any other person
  • Immediately notify us if you suspect unauthorized access to your account

9. Restricted Behaviour and Prohibited Activities

You agree not to engage in any behaviour or activities that could be deemed as fraudulent, dishonest, or malicious.

10. Bonus and Promotion Rules

We reserve the right to modify or cancel our bonuses and promotions at any time without notice.

  • Bonuses are only valid for use by the intended recipient
  • Bonus funds have no cash value until they have been wagered according to the applicable bonus terms
  • Some games may be excluded from bonus play

11. Wagering and Gameplay Conditions

You agree that all wagers made on our platform will be in accordance with the applicable rules of each game.

  • We reserve the right to change or update game rules at any time
  • The outcome of every wager is final, subject to any malfunction or technical issue

12. Bonus Abuse Prevention

We reserve the right to prevent bonus abuse by users who engage in suspicious behaviour, including but not limited to:

  • Multiple account creation and use
  • Frequent deposit and withdrawal activity without gameplay
  • Excessive betting on games with low probability of winning

13. Deposits and Withdrawals

Our platform supports a variety of payment methods for deposits and withdrawals.

  • We reserve the right to modify or remove supported payment methods at any time
  • Deposits may be subject to certain conditions, such as minimum deposit amounts or fees

14. Verification Before Withdrawal

To withdraw funds from your account, we require verification that you are indeed who you claim to be through a legitimate government-issued photo ID.

15. Processing and Review Procedures

All wagers and transactions on our platform will undergo thorough review and processing procedures to prevent potential misuse or irregular activity.

16. Responsible Gambling Expectations

We expect all users to engage in responsible gaming practices, including:

  • Setting limits for deposits, losses, and sessions
  • Taking regular breaks from play
  • Seeking help if experiencing problems related to your account

17. Self-Exclusion and Account Restrictions

You have the option to self-exclude yourself from our platform or restrict your access to specific games.

  • We will do everything in our power to ensure that you are able to adhere to any restrictions placed on your account
  • The duration of a self-exclusion period will depend upon the type and extent of restriction required

18. Game Fairness and RNG Systems

We use Random Number Generators (RNGs) for all games, which provide an auditable record of every wager made.

19. Technical Interruptions or Voided Gameplay

In the event of a technical issue preventing game play, we will take reasonable steps to restore normal operations as soon as possible.

  • We reserve the right to void any gameplay that occurs during a period when our platform is experiencing technical difficulties

20. Suspension or Closure of Accounts

We may suspend or close your account if:

  • You engage in prohibited activities or behaviour
  • You fail to comply with our terms and conditions
  • There are reasonable grounds for suspicion of fraud, dishonesty, or malicious activity

21. Intellectual Property and Platform Ownership

Our platform is the sole property of Delta Bingo Gaming.

22. Limitation of Liability

We will not be held liable in any way for losses suffered by users arising from their use of our platform.

  • We exclude all warranties that might arise through common law or statute
  • In no event shall our total liability to you exceed the amount paid out as winnings

23. Modification of Terms

These terms and conditions are subject to change at any time, without notice. Your continued use of our platform constitutes acceptance of these updated terms.

24. Contact or Support Guidance

If you require assistance with your account or have a question about these terms and conditions, please do not hesitate to contact us through our support channels.

25. Applicable Licensing or Regulatory Oversight

Our platform is licensed by the Ontario government under applicable gaming laws and regulations.

By continuing to use this website, you agree to be bound by these Terms & Conditions. If you do not wish to be bound by these terms, please close your account immediately.